Friday, May 1, 2015

A Happy Customer

This blog is inspired by a long-time customer who received a shipment of plants from us last week. I know that she doesn't want to be identified because she is of the belief that she should keep her plant-supplier confidential. We'll call her Jane Doe, and she sent the following email the day after her plants arrived:

Dear Talon, Eric and Seth,

Words cannot explain how absolutely awesome your shipment to us was yesterday.  My staff was so tired, and they saw that 53 foot truck roll in and I think they all wanted to quit.  However, when we started to unload, the mood completely changed.  By the time we were done unloading they were all talking about which plants THEY wanted to buy.  It was raining very hard when we unloaded.  All the customers that were in the nursery were watching.  The customer carts were being filled as I was trying to keep up with their questions about pricing.  We sold a ton of your plants yesterday and customers are all over them today.  I am having a hard time keeping up with the questions and the demand.  People have come in and are now calling their friends to get to the nursery quick to see these plants before they are gone.

THANK YOU sincerely.  The buzz around here is absolutely incredible…and it is all thanks to you.  We appreciate it greatly.

Jane Doe

I always pick out her order myself, just to ensure that she gets the very best. She is also able to buy plants that are not for sale yet – those that I bought to propagate the year before for example. You see: I am a simple man, and I always fall for a happy elegant woman, so that even if the letter was an exaggeration and the plants not quite so “awesome,” she certainly knows the correct approach to use with me.

So, what plants made her so happy? I'll spare you from my usual plant tome, and we'll just take a visual tour.

Acer palmatum 'Festival'

Davidia involucrata 'Sonoma'

Acer palmatum 'Mikawa yatsubusa'

Daphne bholua

Acer palmatum 'Red Dragon'

Picea abies 'Cupressina'

Acer palmatum 'Otto's Dissectum'

Dysosma pleiantha

Dysosma pleiantha

Cornus sanguinea 'Compressa'

Acer circinatum 'Kisetsu dore'

Cercis canadensis 'Ace of Hearts'

Acer palmatum 'Orange Dream'

Magnolia 'Genie'

Pinus parviflora 'Cleary'

Pinus parviflora 'Cleary'

Acer palmatum 'Orangeola'

Eucryphia nymansensis

Acer palmatum 'Shojo no mai'

Cornus kousa 'Summer Fun'

Acer palmatum 'Peve Multicolor

Rodgersia 'Bronze Peacock'

Acer palmatum 'Purple Ghost'

Pinus parviflora 'Gimborn's Ideal'

Acer palmatum 'Shaina'

Ilex crenata 'Dwarf Pagoda'

Acer palmatum 'O jishi'

Lilium asiaticum 'Lionheart'

Acer palmatum 'Bihou'

Cedrus libani 'Green Prince'

Acer palmatum 'Kawahara Rose'

Davidia involucrata 'Lady Sunshine'

Acer palmatum 'Sister Ghost'

Acer palmatum 'Sister Ghost'

Ginkgo biloba 'Mariken'

Ginkgo biloba 'Mariken'

Acer palmatum 'Shishigashira'

Cercis canadensis 'The Rising Sun'

Acer palmatum 'Red Feathers'

Bletilla striata 'Alba'

Acer palmatum 'Green Hornet' fall color

Cryptomeria japonica 'Dense Jade'

Acer palmatum 'Tsuma gaki'

Enkianthus campanulatus 'Princeton Red'

Enkianthus campanulatus 'Princeton Red'

Acer palmatum 'Waterfall'

Cornus alternifolia 'Argentea'

Acer palmatum 'Red Sentinel'

Chamaecyparis obtusa 'Melody'

Acer palmatum 'Shu shidare'

Metasequoia glyptostroboides 'Kools Gold'

Acer palmatum 'Tsukasa Silhouette'

Thuja orientalis 'Franky Boy'

Acer shirasawanum 'Jordan'

Cornus controversa 'Variegata'

Cornus controversa 'Variegata'

Ulmus parvifolia 'Hokkaido'

Cornus kousa 'Ohkan'

Ginkgo biloba 'Spring Grove'
Impatiens omeiana

Chamaecyparis obtusa 'Chirimen'

Enkianthus campanulatus 'Summer Hill'
Parrotia persica 'Persian Spire'

Acer palmatum 'Taylor'

“Don't take all of the credit, Buchholz. You wouldn't have any of these if it wasn't for me.”

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